FAQs

Q. HEY, I LIVE IN ________, DO YOU ALL DELIVER TO MY COUNTRY ?

A. WE RECOGNIZE THAT SHEEKSTARS ARE ALL OVER THE WORLD; SO WE DO SHIP WORLDWIDE!

 

Q. I LOVE LOVE LOVE THIS ITEM, BUT I'M NOT SURE IT'LL FIT, HELP !

A. PLEASE REFER TO OUR "SIZING CHART"


Q.  HEY, I DON'T SEE THIS ITEM I WANT ON YOUR SITE, HOW CAN I GET IT ?

A. WE ADD & REMOVE ITEMS DAILY AND QUICKLY. SOME ITEMS THAT ARE SOLD OUT, MAY RETURN, SEND US AN EMAIL TO INFO@SHEEKSHAT.COM, THAT ONLY INCLUDES ITEM NAME,COLOR & SIZE AND WE WILL ADD YOU TO OUR DATABASE AND NOTIFY YOU IF THE ITEM RETURNS.


Q. WHERE IS MY ORDER CONFIRMATION ?

A. NO NEED TO SHEEK OUT! ALL SHEEKSTARS ARE SENT AN ORDER CONFIRMATION EMAIL WITHIN 72 HOURS OF PURCHASE.  


Q. WHEN WILL MY ORDER BE SHIPPED ?

A. NO NEED TO FOLLOW UP ALL SHEEKSTARS ARE SENT AN EMAIL THE DAY THEIR ORDER IS SHIPPED OUT, THAT INCLUDES TRACKING NUMBER. BE SURE TO READ THE SHIPPING SECTION AS WELL.


Q. DO YOU HAVE ANY STORE LOCATIONS ?

A. WE'RE AN ONLINE-ONLY BOUTIQUE FOR NOW,  SO YOU CAN SHOP 24/7!

 WHEN WE DO LAUNCH OUR STORE, ALL SHEEKSTARS WILL BE INFORMED


Q.  I HAVE AN EVENT ON FRIDAY, CAN I EXPEDITE MY SHIPPING ?

A.  SOME ITEMS WE DO OFFER EXPEDITED SHIPPING, BUT YOU HAVE TO INFORM US BEFORE PURCHASING;  IN THE EVENT THAT WE DO THERE IS AN ADDITIONAL  CHARGE FOR EXPEDITED ORDERS. EXPEDITED ORDERS COST VARIES, DEPENDING ON COUNTRY, ITEMS REQUESTED ETC; THE FEE WILL BE BILLED TO YOU & MUST BE PAID IN ORDER TO START SHIPMENT.  PLEASE NOTE THAT THIS IS NOT AN OPTION FOR ALL ITEMS.


Q. CAN I EXCHANGE MY ORDER ?

A. DUE TO THE UNIQUE ORDERING PROCESS AND SIZING CHART PROVIDED ALL SALES ARE FINAL.  


Q. WAIT! CAN I CHANGE MY SHIPPING ADDRESS AFTER I'VE ORDERED ?

A. YES, ADDRESS CHANGES ARE ACCEPTED ONLY IF THE NEW MAILING ADDRESS IS UPDATED & CONFIRMED WITHIN 24 HOURS OF PLACING YOUR ORDER.  (NOT IF THE ORDER HAS BEEN SHIPPED OUT ALREADY)